MARFIL COFFEE TABLE
Regular price $2,199.00Description
Complete your outdoor lounge with this modern coffee table. Features a black powder coated aluminum frame and a paneled natural teak wood top. Teak wood will develop a silver-grey finish over time.
*It is recommended that items should only be placed in covered outdoor areas*
Materials
- Solid teak wood
- Powder coated aluminum
Dimensions
Overall dimensions: 36"D x 17"H
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
MASTERS STOOL
Regular price $359.00Description
The MASTERS STOOL is a fantastic fusion of contemporary and classic. The versatile and stackable shape will add interest to any space indoors as well as outdoors.
Materials
Polypropylene
Dimensions
Bar: 19"W x 21"D x 43"H Seat 31"
Counter: 19"W x 21"D x 38"H Seat 25"
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
MONET LOUNGE CHAIR
Regular price $2,399.00Description
Features a black powder coated frame and graphite weave exterior, contrasted with a natural teak wood frame and regency white seat. The combination of mixed materials creates a clean look. Teak wood will develop a silver-grey finish over time.
Powder coating makes frames resistant to corrosion and weather hazards. Cushions are filled with Urecel QuickDry foam which is anti-microbial, environmentally friendly and durable. Teak wood is durable and will develop a silver-grey finish over time.
*It is recommended that items should only be placed in covered outdoor areas*
Materials
- 100% Polyester
- Natural solid teak
- Powder coated aluminum
Dimensions
Overall dimensions: 29"W x 33"D x 32"H
arm height: 22"
seat height: 16"
seat depth: 20"
Weight: 31 lbs
Shipping dimensions: 1 box | 39"W x 31"D x 30"H
Shipping weight: 52.98 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
MOSHE OUTDOOR LOUNGE CHAIR
Regular price $2,099.00Description
A stylish outdoor armchair from our outdoor collection. Designed with a modern frame featuring an exposed grey powder coated aluminum frame and a palazzo cream seat.
Materials
- Natural teak wood frame around bottom of seat
- Powder coated aluminum
- 100% Olefin fabric
- Textilene mesh cushion construction is stretch and tear-resistant
- Pallazo cream fabric offers extreme weather and UV resistance
Dimensions
Overall dimensions: 32.5"W x 32"D x 33.5"H
arm height: 25"
seat height: 20.2"
seat depth: 23"
Weight: 13 lbs
Shipping dimensions: 1 box | 35"W x 33"D x 31"H
Shipping weight: 46.98 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
NORMAN BENCH
Regular price $1,989.00Description
Simple and refined, the NORMAN concrete bench has sharp lines that create visual interest towards the inner frame. Crafted from natural concrete with variations of grey that will enhance over time. Suitable for indoor and covered outdoor spaces.
Materials
Concrete
Dimensions
Overall dimensions: 55.7"W x 15"D x 16.5"H
Weight: 93 lbs
Shipping dimensions: 1 box | 61"W x 22"D x 21"H
Shipping weight: 132.96 lb
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
ORIANA PILLOW
Regular price $69.00Machine made indoor/outdoor pillow.
Materials: Polypropylene & polyester
Dimensions: 20"W X 20"H
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
PARRIS SIDE TABLE
Regular price $509.00Description
The outdoor living space takes on a sleek modern appeal with this outdoor table design. Constructed of black powder-coated iron with marble elements, it feels at once classic and current. With three different surfaces to choose from, the opportunities for utility are endless.
Materials
- Iron
- Black powder coated finish
- Black & grey marble
Dimensions
Overall dimensions: 18"W x 26"H x 18"D
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
RADHA OUTDOOR LOUNGE CHAIR
Regular price $2,849.00Description
Embrace warmer days with this stylish lounge chair that is part of the outdoor collection. The comfortable, deep seat is stocked in palazzo cream fabric and it features a natural solid teak wood seating base. Completed with a white powder coated aluminum exterior frame and legs. Teak wood will develop a silver-grey finish over time.
Materials
- Natural teak wood frame around bottom of seat
- Powder coated aluminum
- 100% Olefin fabric
- Textilene mesh cushion construction is stretch and tear-resistant
Dimensions
Overall dimensions: 34"W x 33"D x 34.5"H
arm height: 28.50"
seat height: 18"
seat depth: 25"
Weight: 45 lbs
Shipping dimensions: 1 box | 37"W x 36"D x 33"H
Shipping weight: 70 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
RAINE ACCENT CHAIR
Regular price $559.00Description
Do not leave in direct sunlight. Wash with a mild solution of cold water and soap. Do not use a pressure washer.
Materials
Powder-coated pe wicker
Dimensions
Overall dimensions: 30"H x 23"W x 31"Dseat height: 17"
seat depth: 19"
Weight: 12 lbs
Shipping dimensions: 1 box | 32"H x 31"W x 6"D
Shipping weight: 13 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
RANGER SIDE TABLE
Regular price $799.00Description
A beautiful concrete side table stocked in both black and white marble look finish. A versatile and functional piece suitable for indoor and covered outdoor spaces.
Materials
Concrete finished as marble
Dimensions
Overall dimensions: 15"D x 16"H
Weight: 24 lbs
Shipping dimensions: 20"W x 19"D x 19"H
Shipping weight: 34.99 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
RENTA SIDE TABLE
Regular price $509.00Description
A sculptural round end table designed for contemporary and urban spaces. Made of concrete with each finished differently for an industrial look. This end table is stocked in black, white and anthracite grey. Crafted from a natural concrete mix, each piece will look different, with variations of hues that will enhance over time. Suitable for indoor and covered outdoor spaces.
Materials
Concrete
Dimensions
Overall dimensions: 15"D x 18"H
Weight: 36 lb
Shipping dimensions: 1 box | 23"W x 20"D x 20"H
Shipping weight: 41.98 lb
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
SOMALIA CONSOLE TABLE
Regular price $1,489.00Description
A bold and angular console table will make a statement in living, lounge and foyer spaces. Features a sculpted concrete frame. Crafted from natural concrete with variations of grey that will enhance over time. A versatile piece suitable for indoor and covered outdoor spaces.
Materials
Concrete
Dimensions
Overall dimensions: 54.5"W x 16.25"D x 31.5"H
Weight: 172 lbs
Shipping dimensions: 1 box | 59"W x 37"D x 22"H
Shipping weight: 175.95 lb
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
TALLIE SIDE TABLE
Regular price $509.00Description
Traditional materials of cement and iron get an artistic architectural upgrade in this outdoor table. Set amid a minimalist seating arrangement it offers a functional focal point. While the intricate table leg design is always pleasing to the eye, it becomes all the more stunning when hit by the sun.
Materials
- Iron
- Black powder coated finish
- Grey concrete
Dimensions
Overall dimensions: 16"W x 20"H x 16"D
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
TEMPE SIDE TABLE
Regular price $409.00Description
This outdoor stool is made of a high-quality concrete and fiber mix, giving it a cool modern look, but keeping it light-weight and strong.
Materials
Fiber Reinforced Natural Concrete
Dimensions
Overall dimensions: 14.25"W x 14.25"D x 18"H
Seat Height: 18"
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
TOLIX STOOL WITH BACK
Regular price $189.00Description
The TOLIX stool is made from sturdy and durable powder-coated steel. The metal stool incorporates a footrest to ensure comfort for extended sitting. The stool is available in a range of bright, fun colors as well as more basic, minimalist shades. Choose multiple of the same shade, or combine a number of vibrant colors to achieve a unique visual effect for any environment.
Materials
Steel
Dimensions
Counter: 17" x 18"x 41.5"
Bar: 17" x 18"x 45.5"
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
ULANI PILLOW
Regular price $69.00Machine made indoor/outdoor pillow.
Materials: Polypropylene & polyester
Dimensions: 20"W X 20"H
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
UMBRIA OUTDOOR CHAIR
Regular price $199.00Description
A sophisticated contemporary modern design. The UMBRIA outdoor chair's show stopping geometric base adds an edgy flair to your outdoor dining setup. Subtle scaling on the back of the waterproof seat adds detail to your space. Store indoors during colder seasons to increase the longevity of this beautiful design.
Materials
- Polypropylene
- Powder-Coated Metal Legs
Dimensions
Dimensions: 17.5"W x 20"D x 32"H
Seat Height: 17.5"
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
VILLA COFFEE TABLE
Regular price $3,199.00Description
Relax in a clean, modern space with this rectangular coffee table. Crafted with solid teak wood panels for a classic silhouette. Teak wood will develop a silver-grey finish over time.
Teak wood panels feature grooving to prevent cracking. Teak wood is durable and will develop a silver-grey finish over time. Fine cracks are natural and may occur as the wood ages. Apply protective covers when not in use and during extreme weather/seasons to prolong the life of outdoor items.
*It is recommended that items should only be placed in covered outdoor areas*
Materials
Solid teak wood
Dimensions
Overall dimensions: 48"W x 28"D x 18.25"H
gross weight: 107.96 lb
net weight: 80 lb
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
ZURI COFFEE TABLE
Regular price $739.00Description
Coiled, contemporary, and sprung with style, this dynamic coffee table features a mirrored glass tabletop and sturdy, black iron construction that will last for years to come. Easily cleaned and suitable for outdoor use throughout the sunny seasons try pairing it up with the ZURI side table to complete the look.
Materials
- Iron Frame
- Glass Mirror Top
Dimensions
Overall dimensions: 28"W x 28"D x 15"H
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
ZURI SIDE TABLE
Regular price $509.00Description
Poolside, bedside, sofa side, whichever side you're thinking needs a place to rest your daily items, let it be this nifty iron-caged accent table. Coiled, contemporary, and sprung with style, this dynamic side table features a mirrored glass tabletop and sturdy, black iron construction that will last for years to come. Easily cleaned and suitable for outdoor use throughout the sunny seasons.
Materials
- Iron Frame
- Glass Mirror Top
Dimensions
Overall dimensions: 20.5"W x 20.5"D x 21"H
How long does it take to process my order?
Once an order is placed, it will be processed within 24-48 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
Our shop is only 2600 sq. ft. so as much as we would like to display all items available online, it is simply not possible. We are constantly bringing in new pieces to change up the vignettes we have on display so if you are interested in seeing a particular item, contact us and we will let you know if we have it in the showroom.
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times. If you no longer want to wait for an item, store credit will be provided.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
For bigger items such as dining tables, sofas and sectionals, we highly encourage you to measure every space the item will have to go through before arriving to its final destination. This includes doorways, hallways, elevators, stairs, etc to ensure you can get it to where it needs to go without any issues. If you have questions or concerns in regards to dimensions, we encourage you to reach out to us prior to placing an order.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please fill out our Defect/Damage claims form. Please ensure you provide a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 48 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).