Product Care

wood

This durable wood is dense, water-resistant, and possesses a rich and intricate wood grain pattern. Craftspeople might appreciate acacia wood for its workability and aesthetic appeal, while environmentalists might praise its eco-friendly commercial applications. Acacia trees grow rapidly and can thrive in a wide array of soils, making acacia wood a more sustainable option than some other types of wood. Acacia is a very popular wood for both indoor and outdoor spaces.

By nature, solid wood will expand and contract in response to the environment’s humidity and temperature; and over time, cracks may develop if these factors are not considerated when choosing the area and room where the pieces will go.

Care Instructions:

Some detergent-based soaps contain silicone or ammonia that can break down the outer layer of acacia wood. Cleaning acacia furniture with a natural soap can maintain the shine and luster of your furniture and decrease the chances of the wood drying and cracking.

To protect the wood’s natural beauty, you can seal outdoor furniture with linseed or tung oil to bolden the appearance of the grain while also protecting the wood surface from sunlight damage. Even though Acacia wood is water-resistant, exposure to water or sunlight for elongated periods of time can leave water marks and cause the wood’s naturally rich color to fade, we recommend storing or covering all outdoor furniture during winter months.

Walnut wood is revered for its rich, dark color. There are many varieties of walnut trees, but just a few are native to North America. Walnut trees can grow to be 100 feet tall or more with a diameter of 30 to 40 inches, which provides a consistent grain that makes it wonderful to work with.

Not like many other kinds of wood, Walnut will lighten over time. The consistent dark brown color of walnut will fade away slowly over the years.

Care Instructions:

Dust with care. Use a microfiber cloth when dry dusting. Wipe spills off immediately to prevent foggy stains forming, if that happens, immerse a piece of cheesecloth in very hot water and rub briskly and lightly until the marks disappear. Finish immediately by applying a generous amount of linseed oil. Buff the surface with a dry soft cloth until the oil disappears.

Lindseed oil can be applied to slow down the finish getting lighter over time.

Oak is a natural material, and it doesn’t like extremes of heat and cold. Direct sunlight may fade the finish, and heat from radiators will dry your furniture out.

Care Instructions:

For every day cleaning, just wipe the surface down with a clean, damp cloth, or use cleaning products specifically designed for hardwood. For concentrated spills that might stain, blot the liquid with a clean, soft and slightly damp cloth. If you discover a set in stain that you haven’t noticed before, it’s best to contact a professional furniture restorer.

We recommend using a tung oil for oak pieces, this type of oil will maintain the oak's colour. However, if you would like to darken the oak, hardwax oil is ideal.

The qualities that make teak the preferred wood for boats—its impermeability, natural beauty, and resistance to rot and mold— make it equally appealing as a material for luxury outdoor furniture. New teak furniture is typically a honey brown color, with a polished finish, thanks to the wood’s natural oils. When teak furniture is left to age naturally outdoors, these surface oils evaporate and—over the course of 9-12 months—the sun’s UV light will turn teak’s brown color will into a silver-gray patina. This weathering doesn’t impact the durability of the teak, but it does give teak a more aged aesthetic. To maintain the golden-brown hue of new teak, UV protection is an essential step in your teak furniture care regimen.

Care Instructions:

Consider placing your teak pieces under shade or in an area that doesn’t receive direct sunlight. Cleaning teak furniture once a year with a soft-bristled brush and soapy water will remove most accumulated dirt. Avoid pressure-washing teak, which can scour and roughen the wood’s surface, or steel wool, which can create rust spots and don't forget to cover all your outdoor furniture before winter months.

You can also apply a teak oil, color guard, or sealer to prevent the aging process. If your teak has already started to weather, you can use a good teak cleaner or hand-sand your piece with fine-grit sandpaper, which will remove the outer grey layer and restore the original golden shade, don't forget to seal your furniture afterwards!

Mango wood is derived from the mango tree. Mango wood has a light to golden brown tone, however, mango wood is often beautifully discoloured due to spalting. Spalted mango wood contains streaks of colour ranging from light beige to black, but also including green and yellow tones. Mango wood is also very receptive to wood staining, which produces rich deep brown colours.

Mango wood is highly sustainable due to its cultivation as a fruit tree, the trees grow to maturity relatively quickly for a hardwood, reaching maturity after about 15 years. At this point they begin to produce less fruit, or stop altogether.

Like all wood furniture, you are advised to keep it dry and away from sources of heat for any prolonged amount of time.

Care Instructions:

Although mango wood is fairly water-resistant, it is advised to not use water to clean the surface. Wipe the pieces down periodically with a slightly damp or dry dust cloth that contains no heavy stitching, in order to avoid scratches. Avoid polish or cleaning products containing silicone, which can dry out natural wood over time. Rubbing your furniture with wax is recommended as it gives the wood a beautiful shine and a natural protective finis. It will also prevent the wood from drying out.

Upholstery

Leather is a natural material; for this reason colour variations, markings, wrinkles, grooves and light scratches are acceptable and appreciated characteristics. No two pieces are alike. Since leather is a natural product, aging brings out its natural patina, making it even more beautiful over time.

Care Instructions:

Vacuum all crevices of your piece. Dust with a microfiber cloth that's just barely dampened with water and dry with a fresh piece of cloth. Leather conditioner is recommended every 6-12 months to prevent cracking. This will keep your leather furniture looking good for longer. Protect your furniture from sun and direct light to avoid discolouration. Like any upholstered material, leather can fade to some degree if exposed to the sun.

Vegan leathers are essentially a layer of synthetic material (Polyurethane in our case) that’s embossed with a leather like grain and is backed with fabric.

Care Instructions:

Once a week, use the soft brush attachment on your vacuum cleaner to clean the piece top to bottom. Use mild dish soap and warm water to clean vegan leather, then go over what you’ve cleaned with a cloth dampened only with water, so you aren’t leaving a soapy film. Be sure you choose a soap that doesn’t contain anti-bacterial or degreasing agents, which can dry out vegan leather. Although water won’t damage artificial leather surfaces, you should still dry it with a fresh cloth to avoid water spots. Never be tempted to rub/scrub the surface or use any kind of abrasive cloth or sponge as this will crack the vegan leather.

Generally polyester is a fabric made from strong, synthetic fibres. It’s durable and sturdy, which makes it a preferred furniture material option by many. The sun doesn’t affect it as much as it does natural materials and it has a longer lifespan. Polyester comes in many forms such as microfiber, canvas, velour, satin, tweed, twill and textured finishes.

Care Instructions:

First, vacuum the surface of the furniture, you can sprinkle baking soda and leave it to set a couple of hours before vacuuming to get rid of smells. After that, clean the furniture by wiping it with a dampened sponge and a soapy water solution. Be careful when doing this as you have to keep the moisture from penetrating the padding as it can damage it. To keep your upholstery in top-notch shape, we advise you to deep clean it professionally every 6 to 12 months.

Performance fabrics are made from solution-dyed acrylics, which means they are UV resistant. These fabrics are moisture repellent, stain resistant and easy to clean, making them the perfect choice for families with children and/or pets.

Care Instructions:


All spills should be treated promptly for best results and ease of removal. Most spills can be cleaned by gently blotting the spill with a clean, dry, absorbent cloth. The use of a clean, dry, absorbent cloth alone may not completely remove the spill. For further treatment, use a water-based soap mixture that combines 1 tablespoon of a liquid detergent, with 16 ounces of lukewarm water. Dampen the cleaning cloth in the mixture and gently blot the soiled area. Avoid rubbing affected area aggressively. Rinse the area with a clean, damp cloth to ensure that all of the soap residue has been removed.

Boucle has the best of both worlds when it comes to comfort and look. It has a soft feel, is comfortable to sit on, and also looks amazing from across the room because of its texture. Boucle is a woven loop fabric, which makes it look bumpy from far away, but it’s soft and comfortable from close up.

Care Instructions:

Always pre-test any cleaning method in an inconspicuous area. To clean stains use a clean, soft cloth, a sponge, or a nylon soft-bristle brush with lukewarm soapy water. Brush the stain with light, quick strokes. Avoid a scrubbing motion and work from the edge of the stain toward the center, do not oversaturate the textile or let water pool in seams. Soak up any excess moisture immediately with a dry towel.

Never use heat to clean textiles as heat can set stains. Do not oversaturate the textile or let water pool in seams.

Stone

Marble is a metamorphic rock that forms when limestone is subjected to the heat and pressure of metamorphism. It is composed primarily of the mineral calcite and usually contains other minerals, such as clay minerals, quartz, iron oxides, and graphite. Due to its organic composure, marble pieces will contain fissures, these fissures are described as cracks, breaks or fractures in the rock and are part of the natural make up of all mineral bearing material, just as the variations in colour. Fissures do not follow a particularly straight line and can often be felt to the touch. Fissures will show up in various areas of the marble whereas a crack will likely only be in one place and will have a straight and well-defined consistent path.

Care Instructions:


To clean, dust the surface once or twice a week with a soft cloth. Wash the marble periodically with a cloth dampened with warm water and dry afterwards. If necessary, use a small amount of mild dishwashing liquid and wipe clean with another damp cloth. Never use dusting sprays or abrasive cleaners on marble. Real marble is porous and is sensitive to staining from heat, liquids or other substances.

To prevent ring marks, place coasters or trivets under glasses and dishes. Use mats or runners beneath hard objects that might scratch the surface. Always blot up spills immediately and rinse with a clean, damp cloth. If your marble does stain, please seek professional advice.

Concrete products are comprised of natural materials such as: granite stone powder, cement, a nylon mesh and water. Much like any natural material such as wood or stone, concrete is a porous material. Our concrete items come sealed with a wax sealer that will provide active protection against staining.


Care Instructions:

Clean your product using mild soap and water. Do not use heavy abrasive, bleach-based, or ammoniated cleansers as that will wear down the wax protection and result in less stain resistance. We do not recommend the use of most natural cleansers (which are often citrus based), as the cleaning agent is typically highly acidic and can damage natural materials. We recommend using a mild, non-abrasive, non-ammoniated soap for daily cleaning. Stone soap may also be used for ongoing maintenance and conditioning.

Re-wax periodically. Waxing your product regularly is a quick and easy process that will provide additional protection against staining. Wax once within 2 months of installation of your product and every 3 to 6 months thereafter, depending on use and location. If the product is placed outside, wax it well before winter. Cover and raise off the ground during cold seasons. We recommended any commercially available natural beeswax or carnauba wax that is food safe and non-toxic.

Spills should be wiped up as soon as possible. While the waxing performs well against stains from oils and acidic materials, prolonged exposure may cause penetration of the sealer and possible discoloration.

Expect the wear of your product to contribute to its uniqueness. Do not place hot objects on the surface as they may cause discoloration. Using trivets and coasters is recommended.

Concrete pieces that are suitable for outdoor use should only be placed in covered areas. To increase the longevity of outdoor pieces, it is recommended that they are covered and sealed during extreme weather, and brought indoors during cold seasons to avoid damage and deterioration.

Although not considered a defect, non-structural hairline cracks are possible and may result from shrinkage as the concrete fully cures shall not be considered a manufacturing defect. Natural variation in color, texture, and porosity may occur and are considered inherent and valued qualities of the material.

Other materials

Care Instructions:

To freshen up a paper rope seat, gently wipe using a cloth tightly wrung with a neutral colorless soap solution. It is not advised to do this too often as it can wear the paper cord unnecessarily.

If there is a spill, remove as much of the fluid as possible with a tightly wrung soft cloth. Be careful to not rub the liquid further into the paper rope, instead carefully blot the affected area. Do not use washer liquid on the wicker.

Due to the natural contents of natural paper rope, it is advised to avoid contact with strongly dyed fabrics, as the seat may become discoloured. To prevent stains, a cushion on the seat is recommended. Natural material is designed to patinate beautiful over time.

Paper rope is a natural, durable material and will last many years. If necessary, it can be replaced or repaired by a skilled craftsman.

Care Instructions:

Spot clean rug as needed using a damp (not wet) cloth with water; do not use soap or cleaning products, as they could damage or fade the rug. For larger and deeper stains, we recommend sending the rug to a professional service. Vacuum as needed using suction only, no bristles.

To avoid uneven fading and wear, rotate the rug every 3 months to avoid uneven fading and wear. For hide rugs, rotate every 6 months.

To preserve the life of the rug, we recommend using a rug pad.

Care Instructions:

Feather-filled cushions are designed to offer luxury comfort and breathability.

Due to the nature of feathers, these cushions require more maintenance than traditional foam filled cushions. occasional rotation and fluffing is required to maintain its lasting comfort and beauty.